FAQs
What to do if my Anonware does not load up or stops working? How to recover my data?
- Order a solo Backup Card(you can only buy if you're an existing customer), or buy/get a new USB drive of a size not less than 64GB.
- Enter the new Backup Card into the USB and set up a new persistent storage with a new admin password. Proceed to the desktop.
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Choose Applications ▸ Accessories ▸ Files to open the Files browser.
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Plug in your now-defunct Main Card that has your broken OS on it.
A new encrypted volume appears in the sidebar of the Files browser. Click on it and enter the passphrase of your broken Main Card to unlock the volume.
- The Persistent Storage of your broken Main Card shows up as TailsData.
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Choose
to open a terminal with administration rights. -
Execute the following command to rescue the Persistent Storage of your broken Main Card to your new Backup Card: rsync -PaSHAXv --del /media/amnesia/TailsData/ /live/persistence/TailsData_unlocked
When the command finishes it shows the summary of the data that was copied.